From request to resolution - fully automated
Learn step by step how IMMOVANTA transforms your property management.
The IMMOVANTA Process
Capture intake
Emails, calls and portal messages are automatically captured and assigned to a property.
AI classification
AI identifies the issue, determines priority and suggests the appropriate workflow.
Start workflow
The optimal process is automatically started - with all necessary tasks and responsibilities.
Coordination
Service providers are commissioned, appointments coordinated and tenants automatically informed.
Completion & docs
Once resolved, everything is documented: costs, communication, outcome.
How it works in practice
Three typical scenarios - and how IMMOVANTA solves them.
Tenant inquiry
A tenant reports a broken roller shutter.
- 1Email is captured
- 2AI identifies: damage report, medium priority
- 3Contractor is automatically contacted
- 4Tenant receives appointment suggestion
Damage case
Water damage in a rental apartment is reported.
- 1Urgent request detected
- 2Priority set to high
- 3Emergency contractor contacted
- 4Insurance company informed
Late payment
Rent was not paid on time.
- 1Payment receipt monitored
- 2Default automatically detected
- 3Friendly reminder sent
- 4Escalation after deadline
Security & Data Protection
Your data is in the best hands with us.
GDPR compliant
Full compliance with the European General Data Protection Regulation.
End-to-end encryption
All data is encrypted in transit and at rest.
Audit logs
Complete logging of all actions for maximum transparency.
ISO 27001
Our data center is certified to the highest security standards.
Get started with IMMOVANTA today
Experience how AI-powered property management revolutionizes your daily work. Ready in 15 minutes.